Shipping policy

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Shipping policy

Shipping Policy  

We offer shipping Singapore-wide. We aim to have your order picked, packed and shipped within 1-2 business days of receiving it. 

If you’ve realised you made a mistake or would like to change something after you’ve placed your order, contact us right away and we will try our best to accommodate your request if we haven’t shipped your order out yet. 

Estimated Delivery 

Orders shipped are usually delivered within 1-5 business days from the date of dispatch. 

PLEASE NOTE: 

This is an approximate shipping estimate and deliveries to rural areas may take longer to deliver. 

Although we aim to deliver to you as quickly as possible, from time-to-time there will experience delays outside of our control. For updates on any delays, please check the shipping tracking code in your email. 

Tracking 

You should receive an email with your order’s tracking information as soon as it has been dispatched. This tracking information will be sent to the same email address you used when placing the order. If you have not received confirmation of your order or a tracking link, please contact our team via email. 

Authority to Leave (ATL) 

We do not recommend leaving orders unattended; however, you may request this service with your delivery. We are not liable for packages that are left at your property with an ATL.